Privacy Policy

Overview

This Privacy Policy explains how Angela & Alan Warr (Well Cottage, 1 Well Lane, St Cleer, Liskeard, Cornwall PL14 5DT, United Kingdom), the operator of kernowwaters.com ("we", "us", "our") collects, uses, and protects your information when you visit this website or make a purchase. By using the site you agree to the practices described here.

Information We Collect

We collect information you provide directly, such as your name and email address when you opt in or place an order, and standard technical data (IP address, browser type, pages visited) collected automatically to operate and improve the site.

How We Use Your Information

We use your information to deliver the products you purchase, provide customer support, send updates about your order, and improve our offerings. We do not sell your personal information.

Payment Processing

Payments are processed securely by our payment processor (Whop). We do not store your full card details on our servers. The processor's handling of your payment information is governed by its own privacy policy.

Text Messaging (SMS)

If you provide your phone number and opt in, we may send you text messages. There are two separate, optional opt-ins: one for non-marketing messages (order confirmations, access to purchased materials and booking reminders) and one for promotional messages (offers and new training). Up to 4 messages per month for each. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & Analytics

We use cookies and analytics tools to understand how visitors use the site and to measure our marketing. You can control cookies through your browser settings.

Data Retention & Security

We keep your information only as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect it.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting al@nwarr.com.

Contact Us

Questions about this Privacy Policy? Contact al@nwarr.com.